FAQs-old

FAQs

Frequently Asked Questions

Building a website is an important project. There are a lot of questions - for you and me. The list below are the most commonly asked questions. If you can't find the answers to your questions below, please contact me directly.
  • What is my experience?

    In 1999 I started teaching myself how to design websites and grew my business. Now I have designed hundreds of websites for all types of businesses. My clients are located nationwide. I have kept up with website technology changes over the years and will continue to grow to meet my customer's needs.

  • Do I have a portfolio?

    Yes! View all of my Active Websites or my Full Portfolio since 1999.

  • How much is a new website?

    A new website is $500 for 5 pages or less and $50 for each additional page. The price includes photos and standard forms. There are extra fees for videos, custom forms, etc. 

  • How much is a website redesign?

    If you already have a website, the redesign cost is based on the number of pages you currently have and the updates you want to make. You will need to answer the following questions.

    1. What is your main reason for wanting to work with a new web designer?
    2. Do you own your domain name and have access to it?
    3. Is it ok to change your website hosting?
    4. Do you want access to your website to make your own changes?
  • HOW DO YOU GET STARTED?

    Please answer a few questions by requesting a FREE Website Design Quote.

  • How long does it take me to design a website?

    After receiving all your content and payment, the approximate turn around time for an average website is about a week.

  • Do I use templates?

    There are over 100 unique templates available to start from. All templates can be totally customized for a specific look. View Templates

  • Are my websites responsive?

    REALLY? More than half of all web traffic now comes from smart phones and tablets. All websites should detect the type of device used for viewing and automatically shift the content to give the optimal user experience.


    Of course my websites are responsive! Business websites even have the flexibility to have different content displayed per device.

  • What if you don't have quality photos?

    If you don't have your own images, I can search and select from thousands of high-quality stock images to use.

  • Do I offer domain registration and emails?

    I offer domain registration and you will own your domain (web address). I also offer domain-based email. More Details

  • Is there a hosting contract?

    Hosting is part of the website platform and is paid separately. You cannot use any other hosting. There is not a hosting contract but a 30-day cancellation notice is required. If you pay for the year, you will not receive a pro-rated refund. SEE PRICING

  • Can you edit your website with a smartphone or tablet.

    You can make some edits and upload pictures but the screen width is too small to do any major work.

  • Can you export your website?

    NO - If for any reason you no longer want to do business with me, you can manage your own website. You have to keep the website on the same platform. You cannot export it to another provider.

  • What is my refund policy?

    NO REFUNDS - I've been doing this for over 20 years!

    • My design work is non-refundable because my time cannot be reclaimed.
    • Domains cannot be refunded.
    • If you pay hosting for the year, you will not receive a pro-rated refund. 
  • What support do I offer?

    Email me your updates and I will respond with a quote. My minimum fee is $20 for minor revisions. Payments must be made in advance.


    If you need help with a Do-It-Yourself website, you must Book An Appointment to pay for support time.

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